Shipping & Returns

RETURN POLICY

• You may purchase merchandise from this Web site by using any one of the payment options listed in (link to payment options). Sundar Temple Hair rExtension reserves the right to change its payment procedures at any time without prior notice to you.

• Purchase has 7days to return any bought products in original condition untampered and non-washed for exchanges or equal or lesser value. There is a 48 hour Money Back Guarantee once product is received from carrier and in physical possession. All packages must be sent in its original packaging to our return address.

• There is also a $30 restocking fee deducted from purchase price. Shipping arrival date on receipt is considered effective guarantee start date.

•                                 DELIVERY

Please note we can only send orders to the billing address. After confirmation of payment we will normally dispatch your item within 24 hours. All international orders will be sent by first class recorded mail with tracking information.

Destination	Express Delivery	Costs
United Kingdom	7-10 Business working days	$29.99
United States & Canada	GUARANTEED 3-5 Business Day	$10.00
Europe	7 -10  Business Day depending on location.	$39.99

 

There are sometimes delays experience because of public holiday or custom checks which we apologise for. Delays can also be a result of national holidays,  and other circumstances which are out of our control, and we cannot take responsibility for these delays.

 Note: Lace wigs can take up to 10-20 working days to process as the majority are custom made, however  all hair extensions are sent out and delivered within 1-10 days.

Orders will be refunded if the billing address does not match the delivery address.

WHEN WE DELIVER

Our couriers typically deliver Monday to Friday, 8am - 7pm (please note Saturday and Sunday are not classed as working days).

 A signature is requested upon delivery. If you're not in when our couriers first try to deliver and they cannot find a safe place to leave your parcel, they will leave a card and then attempt to deliver it two more times over the next working days. Follow the instructions on the card left by the courier to arrange a re-delivery of your order. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.